At J. Trent & Associates, our company is different.
We are different. We only do things one way: the right way.
We are licensed NC Building Contractors who perform most functions related to home construction, commercial construction, home repair, disaster recovery, and we specialize in hazardous tree removals that other arborists refuse.
We do EVERYTHING that is related to your home or business. Yes, EVERYTHING!
From construction planning, site selection, building placement/orientation, "scrape-offs", destruction/demolition, and hauling the debris to the landfill; from the very beginning of your project to finishing the ridge shingles on a roof. (Most roofing contractors offer a one or two year labor warranty. Our labor warranty is among the strongest in the industry.)
Each year, we work on hundreds of homes that were built incorrectly or have failed due to inferior material selection. Houses are supposed to last. Many of today's construction methods focus on speed, low cost, and ease of installation instead of quality and craftsmanship.
When in doubt, follow the advice our customers give:
CALL TRENT FIRST: (919) 380-0670.
If you want the highest quality possible, from experienced professionals who place your needs first, please call for an appointment.
Mission Statement
Our company's core values of integrity, craftsmanship, professionalism, and service are the principles that guide us through our daily operations as we pursue our mission to provide a quality worthwhile service and to be profitable in our endeavors.
Core Values
Integrity
We strive to be responsible stewards of the trust that our customers convey by allowing us to work in their homes and businesses. We provide detailed descriptions of the proposed work to be performed to accurately describe customer expectations and to communicate with our customers. We seek to "under promise" and "over deliver" on every project. We charge fair prices to pay our tithe, taxes, and operating costs.
Craftsmanship
When a job is completed and we look back on the process, our goal is to take pride in work that was done to the highest standards possible. Our work is an indicator of our commitment to what we believe in, and a customer’s satisfaction is our reward. We offer an unlimited warranty on craftsmanship to ensure that our work is of the highest quality available.
Professionalism
Our company’s success is rooted in a well-trained, qualified, and professional work force. Our associate teams are respectful, clean, well organized, and passionate about what they do. We treat our customer's homes as if they were our own.
Service
Our job is complete only when our customers are completely satisfied. We go the extra mile to ensure that every single customer views their experience with J. Trent & Associates as valuable and worthwhile. Our goal is have the customer satisfied with both the experience and the finished product. We are available 24/7/365 for disaster related service requests.
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